Frequently Asked Questions

Everything you need to know before your next adventure.

Shipping & Delivery

Most orders are delivered within 5-12 business days depending on your location.
Yes. Tracking information is sent as soon as your order ships.
We currently ship across Europe and selected international locations.

Orders & Returns

Yes. We offer a 30-day return policy.
Contact us and we will quickly arrange a replacement or refund.
Orders can be cancelled before processing begins.

Products

Most products are designed to fit a wide range of breeds and sizes.
Each product includes a detailed sizing guide.

Customer Support

Reach us anytime at support@pawtrips.eu
We aim to respond within 24 hours.

Secure Checkout

Protected payments with trusted providers.

Fast European Shipping

Reliable delivery across Europe.

30-Day Returns

Shop with confidence.

Dedicated Support

Real people ready to help.

Still have questions?

Our team is happy to help you and your dog prepare for your next adventure.

Contact Us